"Enterprise System for Technology and Information Management (ESTIM) is the best solution for your Service Management Automation. ESTIM is built on the Engine SLA platform. In addition, it is also supported by other platforms such as Workflow, Approval and Notification.
ESTIM has Module Packages and all modules in every package are ready to use to configure. All customers just need to follow the configuration wizards. There are the module packages, such as IT Operation Management, Service Portfolio & Project Management, Organization & Resource Management, Service Infrastructure Management, Strategy & Architecture Management, and many more."