KOREA
2A11
Service Provider
Digital manufacturing equipment and manufacturing-related digital technologies, Smart factory solutions such as PLM, MES and ERP, Cloud, AI, IoT, Big Data, Digital Twin
InnoKeep SUPPLIER is a preventive maintenance solution for equipment manufacturers, sellers, and service providers. It enables suppliers to digitize and manage delivery records, product data, and customer information while systematically tracking inspection and service requests. With AI-powered features, the system automatically extracts maintenance, inspection, and alarm items from PDF manuals and saves them into structured fields. Based on this data, the platform automatically generates customer response schedules, helping suppliers deliver more proactive and efficient services.
In addition, integrated chat and remote support features allow smooth communication with FACTORY users, enabling faster response, reduced unnecessary service costs, and higher customer satisfaction. With InnoKeep SUPPLIER, companies can strengthen customer relationships while enhancing service quality and competitiveness.